Shipping Policy
As the customer it is your responsibility to have your order delivered to a secure location/address. If this falls under apartments / flats / office / work address, it is your responsibility to ensure your building is secure with trusted neighbours. We will not take liability if you claim your delivery address is not secure / shared. We recommend choosing an alternative delivery address if this is the case.
Shipping Costs
Destination | Service | Delivery time | Cost |
UK |
DPD Next Day Delivery (Mon-Thurs Before 3pm) Royal Mail Tracked 48 |
1 Day
2-4 working days |
£5.00 £3.90 (free for orders over £150) |
Ireland |
DHL Express Royal Mail Standard |
1-3 working days* 5-10 working days* |
£18 £5.50 |
USA |
DHL Express |
1-4 days* |
£18 |
UAE |
DHL Express |
2-5 days* |
£25 |
Australia |
DHL Express Standard |
1-5 days* 7-20 days* |
£30 £16 |
Europe |
DHL Express Royal Mail Standard |
1-3 days* 7-20 days* |
£28 £10 |
Rest of the World |
International Express International Standard |
1-5 days* 7-20 days* |
£30 £16 |
Please note: As the customer, you will be responsible for any duties and taxes imposed by your country upon delivery of your item. Sadly, as a business, we do not have any foresight regarding the potential fees and all items will be declared at full purchase price when shipped outside of the UK.
*Delivery dates are not always guaranteed and external factors outside of our teams control (e.g. courier delays / customs clearance etc) can occasionally impact delivery times.
Local Pick Up
Our HQ opening hours are Monday – Friday between the hours of 9am-4pm.
Please note: Our HQ is closed Saturday, Sunday, and Bank Holidays.
All local pick-up orders will receive an email notification when the order is ready to collect, if your order is placed during our opening hours it will usually be ready to collect within 1 hour.
During our busier periods our local pick-up option will be turned off and will not be available to select at checkout.