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Delivery & Shipping

Delivery & Shipping

Orders are processed Monday - Friday by our team. Order by 3pm (GMT) for your order to be processed and shipped the same day, any orders that are placed after 3pm will be processed and shipped the next working day.

Orders placed with Next Day Delivery on Thursday after 3pm or Friday will be delivered on Monday, if you require your order for the weekend please select Saturday Delivery. Please note couriers do not deliver on UK Bank Holidays although your order may still be processed. 

 

*It is the customers responsibility to have your order delivered to a secure location/address. If this falls under apartments/flats/ office/ work address, it is your responsibility to ensure your building is secure with trusted neighbours. We will not take liability if you claim your delivery address is not secure / shared & recommend choosing an alternative delivery address if this is the case.

 

UK Orders (Royal Mail & DPD)

  • UK Standard Delivery: £3.90 (Royal Mail 2-4 working days) 
  • Next Day Delivery: £5.00 (DPD - Order by 3pm Mon-Thurs)
  • Saturday Delivery: £9.50 (DPD - Order by 3pm Friday)
Free Standard Delivery: Orders over £80 (Automatically applied at checkout)
Free Next Day Delivery: Orders over £200 (Automatically applied at checkout) 

 

International Orders (Royal Mail & DHL)

  • USA Express Delivery: £15 (DHL 1-4 Working Days) 
Please note you will NOT need to pay any additional tax charges on USA orders
  • Ireland Standard Delivery: £5.50 (Royal Mail 5-10 Days) 
  • Ireland Express Delivery: £18.00 (DHL 1-3 Working Days)
  • Europe Standard Delivery: £10.00 (Royal Mail 7-20 Days)
  • Europe Express Delivery: £18.00 (DHL 1-3 Days)
  • Rest of the World Standard Delivery: £16.00 (Royal Mail 7-20 Days)
  • Rest of the World Express Delivery: £22.00 (DHL 1-5 Days) 
Please note you may need to pay duty and taxes when your items arrive depending on your country/cost of your order. All items are shipped from the UK. It is your responsibility to pay for any extra fees calculated by DHL for the import of your goods. 

 

Local Pick Up

Our warehouse opening hours are Monday – Friday between the hours of 9am-4pm.

Please note we are closed Saturday, Sunday, and Bank Holidays.

All local pick-up orders will receive an email notification when the order is ready to collect, if your order is placed during our opening hours it will usually be ready to collect within 30 minutes.

During our busier periods our local pick-up option will be turned off and will not be available to select at checkout.